Terms of service

Terms and Conditions

Welcome to The 10:22 LLC!
These terms and conditions ("Terms") govern your use of our website, www.the1022.com, and any purchases you make through our site. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our website.

1. General Information

  • The 10:22 LLC is a U.S.-based company offering high-quality fragrances made with ethically sourced materials.
  • Our products are for personal use only and may not be resold or used for commercial purposes without prior consent.

2. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in USD and are subject to change without prior notice.
  • We accept major credit cards and other secure payment methods as indicated on our website.

3. Shipping and Delivery

  • We ship orders within the United States and internationally, where applicable.
  • Shipping times may vary based on location and are subject to delays outside our control (e.g., carrier delays, customs processing).
  • Shipping fees and estimated delivery times are provided during checkout.

4. Returns and Refunds

  • Due to the nature of our products, we cannot accept returns or offer refunds for opened or used items.
  • Unopened products may be returned within 14 days of receipt. Return shipping fees are the responsibility of the customer.
  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.

5. Product Disclaimer

  • While we strive to create fragrances of the highest quality, individual results and scent longevity may vary based on body chemistry and environmental factors.
  • The 10:22 LLC is not responsible for allergic reactions or sensitivity to our products. Always perform a patch test before full application.

6. Intellectual Property

  • All content on our website, including text, images, and branding, is the property of The 10:22 LLC and may not be reproduced or used without written consent.
  • Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

  • The 10:22 LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for delays or disruptions caused by factors beyond our reasonable control.

8. Privacy Policy

  • By using our website, you consent to our collection and use of personal information in accordance with our Privacy Policy.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the state of Texas, USA.

10. Changes to Terms

  • The 10:22 LLC reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

Contact Us:
If you have any questions or concerns regarding these Terms, please contact us at:

  • Email: info@the1022.com
  • Mailing Address: The 10:22 LLC, PO Box 525, Prosper, TX 75078